Frequently Asked Questions

  1. Why is a Notice being provided?

    A Court authorized a Notice because you have the right to know about the proposed Settlement of this class action lawsuit and about your rights and options before the Court decides whether to grant final approval of the Settlement. This website explains the lawsuit, the Settlement, your legal rights, what benefits are available, who is eligible for the benefits, and how to get them.

    Judge Jeffrey L. Reed of the Court of Common Pleas for Allen County, Ohio General Division is overseeing this class action lawsuit. The case is known as Jane Doe v. Lima Memorial Hospital, et al., Case No. CV20220490. The person who filed this lawsuit is called the “Plaintiff” and the companies sued are Lima Memorial Hospital and Lima Memorial Joint Operating Company d/b/a Lima Memorial Health System (“LMH” or “Defendants”).

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  2. What is this lawsuit about?

    The Litigation arises out of LMH’s implementation and use of third-party analytics tools on LMH’s websites, during which the lawsuit claims that Class Members’ web-usage data, containing personal health information, was shared to Facebook and other third-parties that developed analytics tools used by LMH on its website(s). This action allegedly resulted in the invasion of Plaintiff’s and Settlement Class Members’ privacy. Plaintiff’s Class Action Complaint is available in the Documents section of this website.

    Defendants deny all claims asserted against it in the Litigation, deny all allegations of wrongdoing and liability, and deny all material allegations of the Class Action Complaint. The Defendants’ Answer is available in the Documents section of this website.

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  3. Why is the lawsuit a class action?

    In a class action, a representative plaintiff or plaintiffs sues on behalf of all people who have similar legal claims. In the event of a settlement, together all these people are called a settlement class or settlement class members. One court resolves the issues for all settlement class members, except for those settlement class members who timely exclude themselves from the settlement class.

    The proposed Representative Plaintiff in this case is anonymous, going by “Jane Doe” in the Settlement documents.

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  4. Why is there a Settlement?

    Plaintiff and Defendants do not agree about the legal claims made in this lawsuit. The lawsuit has not gone to trial, and the Court has not decided in favor of Plaintiff or Defendants. Instead, Plaintiff and Defendants have agreed to settle the lawsuit. Plaintiff and the lawyers for the Settlement Class (“Class Counsel”) believe the Settlement is best for all Settlement Class Members due to the risks and uncertainty associated with continuing the lawsuit.

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  5. How do I know if I am part of the Settlement?

    Under the Settlement, the Court decided that the Class includes all current or former patients of Defendants who visited any of their websites, including limamemorial.org, at least once between January 1, 2018, and up to and including May 12, 2023.

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  6. Are there exceptions to being included in the Settlement?

    Yes. Excluded from the Class are Defendants and their affiliates, parents, subsidiaries, officers, and directors, as well as the judge(s) presiding over this matter and the clerks of said judge(s). This exclusion does not apply, and should not be read to apply, to those employees of Plaintiff or Related Entities who received notification regarding the Website Usage Disclosure.

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  7. What is the “Website Usage Disclosure?”

    “Website Usage Disclosure” means the alleged disclosure of personal information of Plaintiff and members of the Settlement Class to Facebook and other third-parties that developed analytics tools used by Defendants on their website(s).

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  8. What if I am still not sure whether I am part of the Settlement?

    If you are still not sure whether you are a Settlement Class Member, you may call the Settlement Administrator at 1-877-728-0299.

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  9. What does the Settlement provide?

    Under the Settlement, Defendants have agreed to create a $1,500,000 Settlement Fund. The Settlement Fund will be used to pay for: (i) reasonable Notice and Claims Administration Costs incurred pursuant to this Settlement Agreement as approved by the Parties and approved by the Court, (ii) any taxes owed by the Settlement Fund, (iii) any Service Award approved by the Court, (iv) any Attorneys’ Fees, Costs, and Expenses Award approved by the Court, and (v) any benefits to Settlement Class Members, pursuant to the terms and conditions of this Agreement. The money remaining for payment of benefits to Settlement Class Members is called the “Net Settlement Fund.”

    If you are a Settlement Class Member, and you file a valid and timely Claim Form by August 24, 2024, you may be eligible for the following Settlement benefits:

    • Privacy Shield. Settlement Class Members may enroll in one year of Privacy Shield, a data protection and monitoring service, and
    • Cash Compensation. Settlement Class Members may file a claim for a cash payment that will be calculated by first subtracting from the Net Settlement Fund the total cost of all valid Privacy Shield claims, and then dividing the remaining amount by the number of valid Cash Compensation claims (so that all Cash Compensation claim payments will be equal.
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  10. What am I giving up to receive Settlement benefits or stay in the Settlement Class?

    Unless you exclude yourself, you are choosing to remain in the Settlement Class. If the Settlement is approved and becomes final, the Court’s orders will apply to you and legally bind you. You will not be able to sue, continue to sue, or be part of any other lawsuit against the Defendants and the Released Parties about the legal issues in this lawsuit that are released by this Settlement. The specific rights you are giving up are called “Released Claims”.

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  11. What are the Released Claims?

    The Settlement Agreement, in Section XIV, describes the Release, Released Claims, and the Released Parties in necessary legal terminology, so please read this section carefully. The Settlement Agreement is available in the Documents section of this website or in the public court records on file in this lawsuit. For questions regarding the Release and what it means, you can also contact one of the lawyers listed in FAQ 15 for free, or you can talk to your own lawyer at your own expense.

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  12. How do I make a claim for Settlement benefits?

    To receive Settlement benefits, you must file a valid Claim Form. Your Claim Form must be complete and submitted to the Settlement Administrator, submitted online, or mailed and postmarked on or before August 24, 2024. Claim Forms may be submitted here. or downloaded here and mailed to the Settlement Administrator at the address on the form. The quickest way to submit a Claim Form is online. Claim Forms are also available by calling 1-877-728-0299, or by writing to:

    LMH Settlement Administrator
    P.O. Box 2714
    Portland, OR 97208-2714

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  13. What happens if my contact information changes after I submit a claim?

    If you change your mailing address or email address after you submit a Claim Form, it is your responsibility to inform the Settlement Administrator of your updated information. You may notify the Settlement Administrator of any changes by calling 1-877-728-0299, or by writing to:

    LMH Settlement Administrator
    P.O. Box 2714
    Portland, OR 97208-2714

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  14. When will I receive my Settlement benefits?

    If you file a valid Claim Form, activation of your Privacy Shield credit monitoring will occur, and your payment will be provided by the Settlement Administrator, after the Settlement is approved by the Court and becomes final.

    It may take time for the Settlement to be approved and become final. Please be patient and check this website for updates.

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  15. Do I have a lawyer in this case?

    Yes, the Court has appointed the law firm Milberg Coleman Bryson Phillips Grossman located at 227 W. Monroe Street, Suite 2100, Chicago, Illinois 60606 as Class Counsel to represent you and the Settlement Class for the purposes of this Settlement. You may hire your own lawyer at your own cost and expense if you want someone other than Class Counsel to represent you in this lawsuit.

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  16. How will Class Counsel be paid?

    Class Counsel will file a motion asking the Court for reasonable attorney fees not to exceed thirty-five percent (35%) of the value of the Settlement Fund (which will include the retail value of the Privacy Shield services), plus reasonable costs and expenses incurred in prosecuting the litigation.

    Class Counsel will also ask the Court to approve a Service Award of $2,500 from the Settlement Fund for the named Plaintiff, Jane Doe, for participating in this lawsuit and for her efforts in achieving the Settlement. The Court may award less than the amounts requested by Class Counsel.

    Class Counsel’s application for reasonable attorneys’ fees and expenses, and the Service Award will be made available in the Documents section of this website before the deadline for you to comment or object to the Settlement.

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  17. How do I get out of the Settlement?

    You may request to be excluded from the Settlement Class in writing by either sending a letter or printing out and returning the Exclusion Request Form. Your request must be postmarked, or on or before July 10, 2024. Your request must include the following:

    • Your name, address, and telephone number;
    • A statement that you wish to be excluded from the Settlement Class;
    • A statement as to whether you visited Defendants’ website(s) at least once between January 1, 2018, and up to and including May 12, 2023; and
    • Your signature.

    A request to be excluded that is sent to an address other than designated below, or that is not postmarked within the time specified, will be invalid and the person making the request will be considered a member of the Settlement Class and will be bound as a Settlement Class Member by the Settlement Agreement, if approved.

    Your exclusion request must be postmarked and sent to the Settlement Administrator at the following address by July 10, 2024:

    LMH Settlement Administrator
    P.O. Box 2714
    Portland, OR 97208-2714

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  18. If I exclude myself, can I get anything from this Settlement?

    No. If you exclude yourself, you are telling the Court you do not want to be part of the Settlement. You can get benefits from the Settlement only if you stay in the Settlement and submit a valid Claim Form.

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  19. If I do not exclude myself, can I sue the Defendant for the same thing later?

    No. Unless you exclude yourself, you give up any right to sue the Defendants and Released Parties for the claims resolved by this Settlement. You must exclude yourself from this lawsuit to start or continue your own lawsuit or to be part of any other lawsuit against the Defendants or any of the Released Parties. If you have a pending lawsuit, speak to your lawyer in that case immediately.

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  20. How do I tell the Court that I do not like the Settlement?

    If you are a Settlement Class Member, you can tell the Court you do not agree with all or any part of the Settlement or the requested attorneys’ fees and expenses award. You can also give reasons why you think the Court should not approve the Settlement or the attorneys’ fees and expenses award.

    To object, you must file a timely written notice of your objection, so it is filed by July 10, 2024. Such notice must:

    • Include your full name, current address, telephone number, and email address;
    • Include your original signature;
    • Contain proof that you are a member of the Settlement Class, including an attestation under the laws of the United States that you are, or have been, a patient of Defendants and visited Defendants’ website(s) at least once between January 1, 2018, and up to and including May 12, 2023;
    • State that you object to the Settlement, in whole or in part;
    • Set forth a statement of the legal and factual basis for your Objection;
    • Provide copies of any documents that you wish to submit in support of your position;
    • Identify all counsel representing you, if any;
    • Contain the signature of your duly authorized attorney or other duly authorized representative, along with documentation setting forth such representation; and
    • Contain a list, including case name, court, and docket number, of all other cases in which you and/or your counsel has filed an objection to any proposed class action settlement in the past three (3) years.

    To be timely, written notice of an objection in the appropriate form must be filed with the Court by July 10, 2024, with copies sent at the same time to Class Counsel and Defendants. The addresses for each are as follows:

    The Court Settlement Class Counsel Defendants Counsel
    Allen County Clerk of Courts
    P.O. Box 1243
    Lima, OH 45802
    Gary M. Klinger
    Milberg Coleman Bryson Phillips Grossman
    227 W. Monroe Street, Suite 2100
    Chicago, IL 60606
    Christopher G. Dean
    MCDONALD HOPKINS, LLC
    600 Superior Ave., E., Suite 2100
    Cleveland, OH 44114
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  21. What is the difference between objecting and asking to be excluded?

    Objecting is simply telling the Court you do not like something about the Settlement or the requested attorneys’ fees and expenses award. You can object only if you stay in the Settlement Class (that you do not exclude yourself). Requesting exclusion is telling the Court you do not want to be part of the Settlement Class or the Settlement. If you exclude yourself, you cannot object to the Settlement.

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  22. When and where will the Court decide whether to approve the Settlement?

    The Court will hold a Final Approval Hearing on August 8, 2024, at 1:30 p.m. before Judge Jeffrey L. Reed of the Court of Common Pleas for Allen County, Ohio General Division, 333 N. Main St, Lima, OH 45801, in Courtroom B.

    At the Final Approval Hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate and decide whether to approve the Settlement, Settlement Class Counsel’s application for reasonable attorneys’ fees and their reasonable costs and expenses, and a Service Award. If there are objections, the Court will consider them. The Court will also listen to people who have asked to speak at the hearing. The Court can only approve or deny the Settlement Agreement. It cannot change the terms of the Settlement.

    Note: The date and time of the Final Approval Hearing are subject to change. The Court may also decide to hold the hearing via Zoom or by phone. Any change will be posted on the Home Page of this website.

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  23. Do I have to attend the Final Approval Hearing?

    No. Class Counsel will answer any questions the Court may have. However, you are welcome to attend at your own expense. If you file an objection, you do not have to attend the hearing to speak about it. As long as you file or mail your written objection on time, the Court will consider it.

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  24. May I speak at the Final Approval Hearing?

    Yes, as long as you do not exclude yourself, you can (but do not have to) participate and speak for yourself at the Final Approval Hearing. This is called making an appearance. You also can have your own lawyer speak for you, but you will have to hire and pay for your own lawyer. If you choose to make an appearance, you must follow all of the procedures for objecting to the Settlement listed in FAQ 20 and specifically include a statement whether you and your counsel will appear at the Final Approval Hearing.

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  25. What happens if I do nothing at all?

    If you are a Settlement Class Member and you do nothing, you will not receive any Settlement benefits. You will give up rights explained in the “Excluding Yourself from the Settlement” section of the Notice, including your right to start or continue a lawsuit, or be part of any other lawsuit against Defendants or any of the Released Parties about the legal issues in this lawsuit that are released by the Settlement Agreement.

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  26. How do I get more information?

    This website summarizes the proposed Settlement. Complete details are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available in the Documents section, by calling 1-877-728-0299, or by writing to:

    LMH Settlement Administrator
    P.O. Box 2714
    Portland, OR 97208-2714

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